Methodology & Approach: Every project does not fall in a generic project methodology. It is important to understand the type of project before making it enlisted under a particular project methodology. For this, based on the projects undertaken and new upcoming ones, relevant project methodologies to be identified and defined. Right project methodology helps project manager and other teams to ensure following right processes and documentations for each project phase in that methodology. A new project marked in wrong methodology could lead to extreme level of confusion and thus leading to failures.
Issue Management: Issues are integral part of any project arising during any of the phases of a project. Taking issues in a lighter way could lead to losing the right direction of a project and hence getting it derailed from its progress track. A single issue management charter with process driven approach with right & understandable definition of issue, its categorization, its severity and its closure with identification of ‘who’ is responsible for closure of issue, is very important. Any issue, howsoever small, could lead to a big disaster. A regular review is a must.
Communications: Be it project management, team management or issues management; nothing will move in right direction, if inappropriate or incomplete or missing communications happen during a project. Project manager must ensure to graduate each of the team members and team leads on how to handle communications and its importance. Right kind of information, to right people, at right time with right kind of actions required must be a set protocol of communications. For example, if a piece of information is just for the sake of information, or an action is required, along with its criticality, should be the right approach to manage.